Park Consulting Group

Glenn Park, Principal Consultant

For your staff, a Tyler Technologies Enterprise Permitting & Licensing (EPL/EnerGov) project can feel like taking on a second full-time job. That’s because your team is expected to provide project managers, business analysts, and technical resources while continuing to run daily operations and provide services to the public. Suddenly, building officials, permit techs, planners, inspectors, IT support, and finance staff are juggling their existing responsibilities alongside a complex system implementation.

That’s where Park Consulting Group (PCG) comes in. We eliminate the guesswork, accelerate onboarding, and keep the entire project on time - giving your team back their time. For more than a decade, we have partnered exclusively with local governments on Tyler Technologies’ Enterprise Permitting & Licensing (EPL) permitting and land management system.

In that time, we have successfully delivered projects for over 60 EPL clients nationwide, all through firsthand experience here at PCG - not from outside roles at other companies. Our entire core team consists of full-time, US-based specialists with deep, hands-on experience in Tyler Tech EPL. Many have worked on multiple EPL client projects during their tenure at PCG. You will never be assigned a generalist to deliver your Tyler Tech EPL project - instead, you’ll work with proven team members who understand the realities of the Tyler Tech EPL system and have a track record with Tyler Tech EPL projects.

Here are the five key services we provide to lighten the load on your team:

1. Project Advisors Who Advocate for Your Needs

EPL projects involve complex moving parts: project plans, scope, timelines, risks, resources, deliverables, and multiple stakeholders. We own the day-to-day coordination so your staff can focus on what they do best. Without disciplined oversight, details slip, delays mount, and costs rise. Our project advisors keep everything aligned. We act as your advocate, bridging communication between your agency and Tyler Tech’s implementation consultants, managing risks, meeting deadlines, and keeping leadership informed.

2. Business Analysis That Unlocks EPL’s Full Potential
A successful implementation hinges on accurate requirements and smart process design. Our business analysts work closely with your subject matter experts and Tyler Tech consultants to understand both your operations and the EPL platform in depth. We bring best practices from dozens of client engagements, helping you configure your system for maximum value. We do the heavy lifting of data gathering and deliverable preparation, allowing your team to contribute their knowledge without having to become technical analysts overnight.
3. Configuration, Development, and Testing by Experienced Specialists

Our team tackles client-owned configuration, development, and testing tasks head-on. Whether it’s configuring modules, preparing data mapping, setting up workflows and fees, or deploying the online portal, our team has done it successfully for dozens of EPL clients. We also provide thorough testing to ensure every feature works as intended. Knowing many of our clients utilize us for post-go live enhancements, we focus on a long-term administrator’s perspective, designing and testing with sustainability and future updates in mind.

Reporting and data management are often the heaviest lifts in any EPL project. We develop, migrate, and optimize reports so they’re accurate and tailored to your staff’s needs. Whether it’s operational summaries, compliance reports, application forms, or public letters, we ensure your data supports both daily operations and strategic decisions. When it comes to Crystal Reports to SSRS conversions, our development expertise provides a seamless transition without losing time and valuable functionality.

5. Go-Live Support and Ongoing Enhancements

Go-live is not the finish line, it’s when the real work begins. Our team stays engaged to troubleshoot issues, support onboarding of new processes, and implement major updates including annual fee schedule changes, new online applications, or new departmental onboarding. With PCG, you get a responsive partner who can make quick adjustments, resolve problems before they escalate, and help your system continuously improve into the future.

Your Partner in Tyler Tech Permitting Systems

Tyler Tech provides the software while your teams shoulder the project responsibilities. Park Consulting Group is the partner that takes the pressure off your teams, delivering projects that launch on time, a system that works as intended, and keeps improving over time.

Let us do the heavy lifting so your team can focus on moving your community forward.